is an independent flight booking website run by , a software developer based in .

Booking a long-haul flight usually means comparing prices on one site and digging through forums to find out what the seat is actually like. We're building one place that does both: real fares from major airlines, shown next to clear information about the cabin you'll be sitting in.

How bookings will work

• You search and pay on our site, in Australian dollars.
• We book your ticket directly with the airline through a licensed travel technology provider.
• The airline issues your e-ticket and sends confirmation to your email.
• Your flight is operated by the airline under its own conditions of carriage.

Business details

• Trading name:
• Legal entity:
• Location: , , Australia
• Email:

Last updated

These terms apply when you use this website (the "site"), run by , trading as ("we", "us").

1. What we do

We are a booking agent. We help you find and book flights operated by airlines. We do not operate flights. When you book, your contract of carriage is with the airline, and the airline's conditions of carriage and fare rules apply to your trip.

2. Before bookings open

The site is in pre-launch. Cabin details and flight times are general information, not offers. Joining the waitlist does not create a booking or any obligation for you or us.

3. Prices and payment

Prices are shown in Australian dollars and include taxes and charges set by airlines and governments, plus any service fee we charge, which we will show before you pay. A booking is confirmed only when the airline issues your ticket. If a price changes before ticketing, we will tell you before charging you.

4. Your responsibilities

• Give passenger names exactly as they appear on each passport.
• Check that you have valid passports, visas and any health documents for every country on your trip.
• Check your booking details as soon as you receive confirmation and tell us about any error straight away.

5. Changes and cancellations

Changes and refunds depend on the fare rules of your ticket. See our refunds and cancellations policy.

6. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits your rights under it. To the extent the law allows, we are not responsible for acts or omissions of airlines, including delays, cancellations, schedule changes or lost baggage, which are handled by the airline.

7. Governing law

These terms are governed by the laws of , Australia.

8. Contact

Questions about these terms: .

Last updated

This policy explains how collects, uses and protects your personal information. We handle personal information in line with the Australian Privacy Principles.

What we collect

• Waitlist: your email address, and optionally your first name, preferred route and cabin.
• Bookings (once open): passenger names, dates of birth, contact details, passport details where an airline or country requires them, and payment details.
• Site usage: basic technical information such as browser type, collected by our hosting provider.

Why we collect it

To tell you when bookings open, to make and manage your bookings, to answer your questions, and to meet legal requirements.

Who we share it with

When you book, we share passenger details with the airline operating your flight and with our travel technology provider, which passes your booking to the airline. Payment details go to our payment processor. Some of these organisations store data outside Australia, including in the United Kingdom, the European Union and the United States. We do not sell your personal information.

Keeping it safe

We use providers with encrypted connections and access controls. We keep information only as long as we need it for the purposes above or as required by law.

Access, correction and removal

You can ask to see, correct or delete the personal information we hold about you, or leave the waitlist at any time, by emailing .

Complaints

Email us first. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated

Fare rules come first

Each airline ticket has fare rules set by the airline. They decide whether you can change or cancel, and what it costs. We show a summary of the key rules before you pay. Cheaper fares are often non-refundable.

Cancelling a booking

• Email with your booking reference.
• We will tell you what the fare rules allow and any airline fee before we cancel.
• Refunds allowed by the fare rules go back to your original payment method once the airline releases them, which can take several weeks.

Our service fee

If we charge a service fee, we will show it before you pay. It is non-refundable once your ticket is issued, unless the booking failed because of our error.

If the airline cancels or changes your flight

We will pass on the options the airline offers, such as rebooking or a refund, and help you choose. Airlines are responsible for compensation and care during disruptions.

Your rights

Nothing in this policy limits your rights under the Australian Consumer Law.